Getting To Yes at Downton Abbey

Preparing for mediation is preparing for a negotiation with your mediation partner.  You can prepare not only by understanding what you need but by learning as much about your negotiating partners and what they might want or need and who has influence on them.  Check this out:

http://www.adrtimes.com/library/getting-to-yes-with-the-dowager-countess-of-downton

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